Hi I'm Kris, thanks for visiting!
I am a user experience designer and researcher with a background in end-to-end customer experience that includes software, hardware, service design, and design systems. I strive to lead iterative and innovative designed solutions to increase customer satisfaction and business performance.
My experience in UX design and product management includes:
• Graphic design, web design, and enterprise software design
• UX research, design, and usability testing
• Complex workflows and SaaS solutions for highly-technical industries
• UX design leadership
• Design for healthcare
• Design for commercial building automation and energy management
• Design for retail and e-commerce
• Design for higher education and remote learning
• Product management
• Leading teams in multiple global locations
• Collaboration with business and technology leaders to drive measurable success
• Qualitative and quantitive UX and market research
• Stakeholder, persona, task, and workflow analysis
• Enterprise design systems
• Software platforming for responsive web and mobile applications
• Service design
• Lean UX and scaled Agile workshop facilitation
• Zero to One product development
• Product Management certification by the Pragmatic Institute
• Applying artificial intelligence (AI) in targeted ways that reduce effort while safeguarding IP
• Software experience and expertise includes Figma, Sketch, Miro, Zoom, Slack, UserTesting.com, Atlassian suite, Adobe suite, Apple productivity suite, Google business suite, Microsoft suite, MS TFS, Drupal, Squarespace, Chat GPT, Google Gemini, and Enchanted.
My experience in UX design and product management includes:
• Graphic design, web design, and enterprise software design
• UX research, design, and usability testing
• Complex workflows and SaaS solutions for highly-technical industries
• UX design leadership
• Design for healthcare
• Design for commercial building automation and energy management
• Design for retail and e-commerce
• Design for higher education and remote learning
• Product management
• Leading teams in multiple global locations
• Collaboration with business and technology leaders to drive measurable success
• Qualitative and quantitive UX and market research
• Stakeholder, persona, task, and workflow analysis
• Enterprise design systems
• Software platforming for responsive web and mobile applications
• Service design
• Lean UX and scaled Agile workshop facilitation
• Zero to One product development
• Product Management certification by the Pragmatic Institute
• Applying artificial intelligence (AI) in targeted ways that reduce effort while safeguarding IP
• Software experience and expertise includes Figma, Sketch, Miro, Zoom, Slack, UserTesting.com, Atlassian suite, Adobe suite, Apple productivity suite, Google business suite, Microsoft suite, MS TFS, Drupal, Squarespace, Chat GPT, Google Gemini, and Enchanted.
I have worked in a variety of settings, from independent consulting and small startups to a Big Ten university and global Fortune 100 companies.
For more details, please visit my LinkedIn profile.